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QuoteGuard Support

We're here to help you stop overpaying contractors. Find answers below or reach out directly.

📧 Need help? We typically respond within 24 hours. ✉️ Email Support

Help Center

Frequently Asked Questions

Quick answers to the most common questions about QuoteGuard.

How do I analyze a contractor bid?
Open the app and tap Analyze a Contractor Bid on the Home screen. You can take a photo of the bid with your camera or upload an existing image from your photo library. Once uploaded, tap Analyze and our AI will review the bid and provide a fairness score, red flag report, fair price range, and negotiation tips — usually in under 30 seconds.
How accurate is the AI analysis?
QuoteGuard's analysis is based on regional market averages, industry data, and AI-powered pattern recognition. Results are estimates and educational guidance only — not a guarantee of actual pricing in your specific area. Prices vary by location, materials availability, contractor experience, and project complexity. Always get multiple bids and consult local professionals before making a final decision. See our AI Disclaimer for full details.
How do I cancel my subscription?
Subscriptions are managed entirely through Apple. To cancel:

1. Open your iPhone Settings
2. Tap your name at the top → Apple ID
3. Tap Subscriptions
4. Find QuoteGuard Pro and tap Cancel Subscription

You'll retain Pro access through the end of your current billing period. Apple does not process refunds for partial billing periods.
How do I restore my purchase?
If you've previously subscribed and need to restore your Pro access on a new device or after reinstalling:

1. Open the Account tab in QuoteGuard
2. Tap Settings
3. Scroll to find Restore Purchase and tap it

Make sure you are signed in with the same Apple ID used for the original purchase. If you still have trouble, email us at disabledadventures13@gmail.com.
Is my data private?
Yes. Your bid photos and analysis results are processed securely and are never sold to third parties. Bid images are sent to our AI service for analysis and are not stored beyond the duration of the request. Analysis results are saved locally on your device via encrypted storage. For full details, please review our Privacy Policy linked below.
What if the analysis times out or fails?
If an analysis fails or times out, try the following:

Use a clearer photo — ensure the bid is fully in frame, well-lit, and text is legible
Check your internet connection — analysis requires an active connection
Try again — occasionally AI services experience brief delays; a second attempt usually succeeds
Reduce image size — very large files can cause timeouts; crop to show only the bid

If the problem persists, contact us at disabledadventures13@gmail.com.
How do I get my 1 free analysis?
Every new QuoteGuard account includes 1 free bid analysis. To use it:

1. Download QuoteGuard and create a free account
2. Tap Analyze a Contractor Bid on the Home screen
3. Upload your bid and tap Analyze

Your free analysis delivers the full fairness score, fair price range, and key red flags. Upgrade to Pro to unlock unlimited analyses and all premium features.
Can I use QuoteGuard for any type of contractor?
Yes! QuoteGuard supports 15+ project types including roofing, HVAC, plumbing, electrical, kitchen remodels, bathroom renovations, flooring, painting, landscaping, concrete & masonry, windows & doors, siding, decks & patios, fencing, and general contracting. Simply upload any contractor bid and the AI will identify the project type and apply the appropriate pricing benchmarks.
How do I contact support?
Email us at disabledadventures13@gmail.com. We aim to respond within 24 hours on business days. Please include your device type, iOS version, and a description of the issue to help us assist you faster.
How do I delete my account?
To request full account deletion and removal of your data, email us at disabledadventures13@gmail.com with the subject line "Account Deletion Request". Please include the email address associated with your account. We will process your request and confirm deletion within 7 business days. Note: cancelling your subscription in the App Store does not delete your account.

Subscription

QuoteGuard Pro

Everything you need to know about Pro plans, billing, and cancellation.

Pro — What's Included

$4.99/mo

or $29.99/year (save 50%) · 7-day free trial

  • Unlimited bid analyses
  • Full red flag reports
  • Negotiation scripts
  • PDF export of reports
  • AI Q&A with contractor expert
  • Full contract review
  • Compare up to 3 bids
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Billing

Payment is charged to your Apple ID at confirmation of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. Your account will be charged within 24 hours prior to the end of each billing period.

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Cancellation & Refunds

Cancel anytime in your iPhone Settings → Apple ID → Subscriptions. You retain Pro access through the end of your paid period. Refund requests must be submitted directly to Apple via reportaproblem.apple.com. We do not process refunds directly.

Get In Touch

Contact Support

Can't find what you need? We're happy to help.

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Email Support

For app issues, account questions, subscription help, or feedback — email us at disabledadventures13@gmail.com. We respond within 24 hours on business days (Monday–Friday, Central Time).

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Account Deletion

To permanently delete your QuoteGuard account and all associated data, email disabledadventures13@gmail.com with subject "Account Deletion Request" and the email address on your account.

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Disabled Adventures LLC

QuoteGuard is developed and maintained by Disabled Adventures LLC. We are a small independent app studio committed to helping homeowners protect themselves from contractor overcharges.